Question

Browser Compatibility

  • 22 April 2024
  • 2 replies
  • 22 views

Hey there, 

I’m working with a client whose office is on a Mac platform. Because he is outside of our company he has only been given access to a select few photos via a shared folder. Unfortunately, when he tries to view the information he’s unable to because he uses Safari and is not allowed to download additional browsers. Has anyone else encountered this issue? Is there a workaround?

Thanks for the help!


2 replies

Userlevel 5

Hi @sarahedge I would recommend this user reach out to Support for assistance. While Chrome is our supported browser we can help troubleshoot, collect screenshots of the error using the Debug Console in Safari to help identify the errors and help present resolutions if available.

Email: support@openspace.ai

 

Let me know if you have an additional questions.

 Browser compatibility refers to a website or web application's ability to function consistently across different web browsers like Chrome, Firefox, Safari, and Edge. sling billing issues Ensuring compatibility involves testing and optimizing code for each browser's rendering engine, handling CSS, JavaScript, and HTML nuances. Compatibility issues may arise from varying levels of support for web standards, requiring developers to employ progressive enhancement techniques to deliver a seamless user experience across platforms.    
 

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