Product & Usage

Ask questions and discuss topics about using OpenSpace. Share tips & tricks!

  • 41 Topics
  • 193 Replies

41 Topics

Evan
Employee
EvanEmployee
published in Product & Usage

Want to be an OpenSpace Design Tester?

Hi OpenSpace Community! I’m Evan Scott, a Senior Product Designer at OpenSpace. The design team is looking for customers to try out prototypes, give feedback on features, and help shape the future of OpenSpace. Plus, you get to be the first to see what we’re working on! The studies usually take between 5 to 30 minutes and testers will receive a $20 to $50 Amazon gift card depending on the length of the test.  If you’re interested, click the link below to fill out the form and we will periodically reach out via email when we have a test we’d like to run by you. Feel free to also share this with anyone else who is not in the Community but might be interested. Sign up here! 

1661
Cwahl
1 month ago
aabaker
aabakerAssociate
posted in Product & Usage

Capture Naming Glitch

Recently when naming captures on the mobile app, the suggestions box will cause the text box to disappear. This is a minor issue, but can become annoying when typing out capture names that are similar. For example, if I have a capture named “East Campus L4.5 5/23” and I am moving down to the next level and want to name it “East Campus L3.5 5/23,” the text box will disappear which causes me to guess at the typing until the suggestion box goes away. Is anyone else experiencing this issue?

2
KevLyons
2 days ago
nikiya
Community Manager
nikiyaCommunity Manager
published in Product & Usage

The 5-Minute Guide to Construction Photo DocumentationE-Book

Have you checked out our eBook The 5-Minute Guide to Construction Photo Documentation? 📚 As we get more and more new OpenSpace users and we see Community posts from our more experienced users providing their top tips for getting started with OpenSpace, we also wanted to get better at sharing resources to help our customers. This eBook lays out our top tips and camera recommendations to get started with 360° photo documentation. 💡 Understand the pitfalls of manual photo documentation and benefits of 360˚ capture📸 Choose the right type of 360° camera👷 Capture your job site like a pro🏅 Become a power user of a 360° photo platform✅ Get buy-in from your team If you would like more resources like this eBook, make sure to comment below with the topics you would like to learn more about! 👇

122
Cwahl
2 days ago
Cwahl
CwahlCertified
posted in Product & Usage

Getting Started Tip

The top tip that I an give for new users is to set aside time in your schedule each week to capture. Making it a habit to capture and blocking off time in your schedule makes you do it on a more consistent schedule. There are many times that we forget to do captures or we don’t capture as frequently as you should and you miss important aspects of the job. 

0
Cwahl
7 days ago
MikeTraboldOS
Employee
MikeTraboldOSEmployee
published in Product & Usage

Opening the Door to ClearSight Door Tracking!Product Update

 🔎 What?A new progress tracker! 📈 Leverage the power of ClearSight to ensure you never lose track of another door ever again. With ClearSight door tracking, users can track the installation of door frames and hanging of door panels across the entire project. Hours of walking the site counting doors with a notebook can be reduced to minutes with OpenSpace’s passive capture and ClearSight’s intuitive progress dashboards. Know the installation status of any door, monitor crew productivity, get clear visibility into remaining work, and so much more with ClearSight door tracking. 🤔 Why did we build this?Because we all know doors can be a pain 😅 Miscommunication between contractors and vendors, production issues, delivery mixups, and simply losing material on site make the process of managing the installation of doors complex and at times frustrating. We understand that anyone managing the installation of doors needs as much actionable data at their fingertips so that a missing frame or

261
Cwahl
7 days ago
Karthik Ramalingam
Karthik RamalingamNewcomer
asked in Product & Usage

Resend - Invitation Email

Hi Team,One of our colleagues whom we invited to our new project didn’t have chance to accept the invitation email which was sent earlier. Later that previously sent link didn't work it got expired. When we tried to re-invite him again still he didn’t receive that invitation email. How we can resolve this issue. Thanks & Regards,KARTHIK RAMALINGAM  

1
sandram
Community Manager
28 days ago
Thien Ly
Thien LyNewcomer
asked in Product & Usage

Intergrate with Autodesk Build

When OpenSpace intergrates with Autodesk Build (Part of Autodesk Construction Cloud)?

4
RichardOS
Employee
1 month ago
RichardM
RichardMNewcomer
asked in Product & Usage

Experience with Illumagear

Hello Community, does anybody of you have experience with the Illumagear Lighting and could please share a real-life project example showing an on/ off comparison, e.g. in the split-screen view? It would be nice to see some actual project footage as we are currently considering introducing this in one of our projects. Thank you and best regards,Richard

3
jonahwalton
1 month ago
Damon AM
Damon AMNewcomer
asked in Product & Usage

Remove BIM project to link to BIM360 project

Hi there, We have a project where we uploaded a revit model into the Openspace using the Upload project. We have a BIM360 project and linked it with the architects BIM360 project but do not see the BIM360 project in the viewer, but the old uploaded model. Can we switch this out for the BIM360 link? or is this not how the BIM360 project link works? Thanks in advanceDamon

4
Damon AM
1 month ago
MikeTraboldOS
Employee
MikeTraboldOSEmployee
published in Product & Usage

3/23/22 Webinar Wednesday: ClearSight One-Year Anniversary!

Thanks to everyone who participated in the 3/23/22 Webinar Wednesday: ClearSight One-Year Anniversary! If you were not able to attend live but still want to participate in the activities below to win some rewards, we will link the recording here as soon as it is available so you can get caught up. You need to participate by Friday, March 25, 2022, 11:59 PM PDT if you want to be eligible to win the prizes. If you want to connect with any of the ClearSight Webinar guest speakers in the Community or have any follow-up questions:Amanda Finnerty (Director of Internal Operations, Commodore Builders) - @afinnerty  Nathalie Assens (Senior Project Manager, Commodore Builders) - @Nathalie  Mike Trabold (Associate Product Manager, OpenSpace) - @MikeTraboldOS  Michaela Rhile (Associate Product Manager, OpenSpace) - @Michaela Rhile  Jess Lam (Director of Product, OpenSpace) - @Jess Lam  Georgie Thomas (Onboarding Manager, OpenSpace) - @georgie  Nikiya Crisostomo (Head of Community, OpenSpace) - @ni

33721
nikiya
Community Manager
1 month ago
KevLyons
KevLyonsAssociate
asked in Product & Usage

Ricoh Theta Camera MAX video time

To all OpenSpace users in the community. Is it true for the Ricoh Theta Z1 the maximum capture time PER video is 25min? I connected the camera to the OpenSpace app and it says "max capture 25min" Is there a way to increase this?

4
KevLyons
2 months ago
humberto
humbertoNewcomer
asked in Product & Usage

Sync Problem with ricoh theta z1 with desktop app

i have 2 new Ricoh Tetha z1, and i am not able to sync it with the desktop sync app. I am very familiar with the Desktop sync app, i have almost 2 years with a insta one x, and i sync it with the Desktop app with out any problem.I am already , do all the thinks i can, desinstall and re install, update app,  check that the files can be view with the desktop file explorer, etc… Let me know if some one else have this problem.

7
nikiya
Community Manager
2 months ago
georgie
Employee
georgieEmployee
posted in Product & Usage

Has anyone tried the recently released Field Note Photo Markups?

Collaboration with Field Notes just got easier with photo markups! Mark your location on your floor plan and add a Field Note. Call attention to specific issues in the photo, sketch the correct orientation, or just make your point more obvious. These markups can be seen on mobile and on web. Annotate photos out in the filed and then the office can confirm that they got the message.   Please share thoughts here after you have tried the photo markup capability! 

6
nikiya
Community Manager
2 months ago
Cwahl
CwahlCertified
posted in Product & Usage

ClearSight Tracking

Is anyone using ClearSight Tracking on their project(s)? If so how has the project team responded to it and how much do they use it?

6
nikiya
Community Manager
3 months ago
Michaela Rhile
Employee
Michaela RhileEmployee
published in Product & Usage

2/9/22 Webinar Wednesday: Inside the OpenSpace Lab

Thanks to everyone who participated in the 2/9/22 Webinar Wednesday: Inside the OpenSpace Lab! If you were not able to attend live but still want to participate in the activities below to win some rewards, you can watch the recording here.   Free brainstorming lunch with our Product Team If you want to get the chance to be picked for a free brainstorming lunch with our Product Team, make sure you do the following by Friday, February 11, 2022, 11:59 PM PST. Be a registered member of the OpenSpace Community   Reply to this post and answer this question, “What problem are you facing on your site or sites today that you think OpenSpace could help solve and why?” By the deadline, the Product Team will review all replies, pick their favorite(s), and invite the associated Community member(s) to a free lunch, diving deeper into the submitted ideas.   Raffle to win a $150 gift card If you want to be entered into the raffle to win a $150 gift card, make sure you do the following by Friday, Febru

2597
nikiya
Community Manager
3 months ago
Brycethomassin
BrycethomassinAssociate
asked in Product & Usage

2 Screens - Is it possible to have the plan on one and the 360 photos on another?

Hi Everyone,I work with 2 screens (how does anyone not these days!) and often when walking the site virtually in openspace, I wish that I could have my plan on one screen and the 360 photos on another. Does anyone know how to make this happen? See the photo above with the plan area in red and the 360 photos in blue. Unfortuantely I can’t figure out how to open the plan in it’s own seperate window. Please let me know if you knwo how to do this.Often when trying to look at different areas of the site I have to expand the plan to click the area I want and then minimize it to see the photos. It would save a lot of time if I could have them on two seperate screens. 

7
G
3 months ago
jheinze
Employee
jheinzeEmployee
posted in Product & Usage

OpenSpace One Pagers

Looking for a quick and easy document to hand to your teams to get them capturing or using OpenSpace? We’ve got you! Please leave a comment below if you would like us to email you copies of these OpenSpace one pagers! Getting Started with OpenSpaceOpenSpace Features 

10
Tommy G
3 months ago
G
GerardAssociate
asked in Product & Usage

Has OpenSpace been approached for use by inspectors?

I recently was using the 360 photo capture on my project in NYC and was approached by one of our third party inspectors asking about OpenSpace.  I showed him how to use the app and some examples of the captures on the job and when looking into use cases and pricing, it seems like the target users in mind are owners, GCs, and trades.  Has there been any thought to inspection agencies utilizing OpenSpace?

4
nikiya
Community Manager
3 months ago
dcueva
dcuevaAssociate
posted in Product & Usage

Got any tips for implementing OpenSpace on a new project?

Hi All, In a few months, my team will be using OpenSpace for the first time on a new ground-up mixed use project. I will be managing and helping set up the initial process for our team to use OpenSpace. Our project engineer and superintendents will likely be doing most of the captures. Any tips or suggestions for a successful initial setup that would provide the most value through the duration of the project? Any lessons learned on what you wish you had implemented from day one? Any feedback or tips are appreciated!

3
E_M_KC
4 months ago
Michaela Rhile
Employee
Michaela RhileEmployee
posted in Product & Usage

Product Roundtable: Locations, Rooms, Regions, and Zones

The OpenSpace Product Team is very interested in the topics being discussed in this product ideas thread. We especially would like to learn more about what you would like to see in the product related to locations, rooms, regions and zones. We will be hosting a round table in February on this topic, and we want to know which date and time works best for you! Please fill out the poll below so that we can schedule this event when the most people are available. If you have another preferred date or time that is not listed in the options, you can leave it in the comments. 

1
nikiya
Community Manager
4 months ago
ReaJoshua
ReaJoshuaAssociate
asked in Product & Usage

clearing my cache of captures on my ipad

HELP. obviously im overlooking a simple thing here but nonetheless HELP. i cant seem to clear out or delete my cache of captures uploaded from the camera to my ipad. i tried to upload new captures today and was told dby my ipad it didnt have enough storage to upload new video. after looking into my devices internal storage it seems i have 16GB og data worth of old openspace videos. i cant seem to delete old video from the device no matter where i look. im sure its me and not the device. can someone point me in the right direction here? am i able to clear old captures from my ipad and still keep them in the cloud?

8
clairealdridge
Employee
4 months ago
Anodizedfate
AnodizedfateCertified
posted in Product & Usage

OpenSpace Capture Schedule

Did anyone have to make a schedule to walk for their project?  This helped provide some accountability to make sure the team was all doing their part in getting captures/data.Here’s a link to one I made if someone needs a starting point to make something for themselves.OpenSpace Schedule(black - the floor not existing yet, white - available capture window time frame, orange - scheduled finish)Who else has a schedule or some other supplemental tracking system they used for their projects to share to help out folks that may need some traction?

8
JMandersPHX
5 months ago
georgie
Employee
georgieEmployee
posted in Product & Usage

OpenSpace Workflows

A few months ago, Clancy & Theys led an OpenSpace webinar centered around optimizing OpenSpace. I highly encourage those of you who would like to create more efficiencies to listen to the recording, but I have posted the takeaways below.  Have a ‘Getting Started’ Guide Provided Equipment Project Creation, Who to Contact and Where to Go Support Additional Resources and Recommendations Capturing:  Walking Paths: How are you planning out the walk? Consistency with Naming Conventions:  Progress and Milestone Walks Date in Name of Capture Viewing Captures:  Sheets View Calendar View  Swift Navigation through Field Notes Use Field Notes to navigate through the project Coordination meeting: Drop a Field Note and tag it BIM Coordination (“Hey, we are installing sleeves…” and notify people as a way to track it Have PMs add Field Notes in a Sub/Internal meeting - A way to log views and jump around the project Room location Sharing Captures:  Shared Folder Turnove

1
Cwahl
5 months ago
jheinze
Employee
jheinzeEmployee
posted in Product & Usage

Creative ways to use Field Note

OpenSpace Field Notes are a great communication and documentation tool and are used in many different ways. What are some creative ways that your teams have used Field Notes? As Field Note features have evolved, it’s been amazing to see how our users have come up with different ways to use this tool. I've seen Field Notes used for QC/Safety Issue documentation, equipment tracking, and even O&M Manual handoff to the client! 

0
jheinze
Employee
5 months ago
E_M_KC
E_M_KCAssociate
posted in Product & Usage

Playback Function

Has anyone utilized the “playback” function on the web version during meetings? I know it usually takes a lot of bandwidth to run it while on a virtual meeting but seems the 0.5 speed is the most effective with the options provided. I wouldn't mind seeing a 0.25 speed option. Looking to see if anyone else uses this and how you apply it or showcase it with the teams. 

4
jheinze
Employee
5 months ago

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