Product & Usage

Ask questions and discuss topics about using OpenSpace. Share tips & tricks!

  • 74 Topics
  • 309 Replies

74 Topics

Evan Scott
Employee
Evan ScottEmployee
published in Product & Usage

Want to be an OpenSpace Design Tester?

Hi OpenSpace Community! I’m Evan Scott, a Senior Product Designer at OpenSpace. The design team is looking for customers to try out prototypes, give feedback on features, and help shape the future of OpenSpace. Plus, you get to be the first to see what we’re working on! The studies usually take between 5 to 30 minutes and testers will receive a $20 to $50 Amazon gift card depending on the length of the test.  If you’re interested, click the link below to fill out the form and we will periodically reach out via email when we have a test we’d like to run by you. Feel free to also share this with anyone else who is not in the Community but might be interested. Sign up here! 

2321
Cameron Wahl
9 months ago
Nikiya Crisostomo
Community Manager
Nikiya CrisostomoCommunity Manager
published in Product & Usage

How to Get Product SupportContact Support

Do you have OpenSpace product questions and need help? We are here for you!  Luckily, we have so many users all over the world, and many are here in the OpenSpace Community! So chances are your peers have the same questions or have dealt with the same issues before. Here is a quick checklist of things that we think might help you before checking with Support:  Browse the Product & Usage forum for discussions about the product, in case your questions have already been addressed by others.   If your questions have not been addressed in the discussion forums, crowdsource from our team and your peers and ask your question here to properly get started with OpenSpace.   If you’re encountering a problem that the OpenSpace Community discussion forums and knowledge resources really can’t fix, contact the OpenSpace Product Support team: 💻 Help Center: https://support.openspace.ai 📧 Email: support@openspace.ai

3770
Nikiya Crisostomo
Community Manager
1 year ago
E
eugenfunkNewcomer
asked in Product & Usage

Are there ways to deploy and integrate openspace in another solution?

Hi, I was thinking whether there is a way to integrate openspace into our (client specific) ui application with APIs and eventually over iframe. Do you guys have experience with that? 

1
Dan Keniley
Employee
6 days ago
Kev Lyons
Kev LyonsCertified
posted in Product & Usage

Any Experience with OpenSpace 3D Scan™ ?

Hey Everyone,Has anyone used the OpenSpace 3D Scan™ tool? I haven’t used this tool yet.Do you also need consistent WI-FI connection or consistent cellular service connection in order for the 3D Scan tool to work efficiently? 

4
Kev Lyons
11 days ago
Alex Crownover
Alex CrownoverAssociate
asked in Product & Usage

Location Tracking through phone

Does anyone else have issues with the location tracking? When I take a capture it forces me to change the location tracking to ‘always on’. I would prefer ‘only when using the app’, but it doesn’t seem to accept that. A day or so later after updating the setting so I can capture on the job site - my phone notifies me and asks if I really want the openspace app to be always tracking. No, I would prefer not. So I change it back. I have to continually go back and forth in order to get a successful capture.It doesn’t seem like all my co-workers have this issue, but I have noticed it with some. What setting am I missing? 

9
Sandi McLaughlin
Employee
1 month ago
Jess Lam
Employee
Jess LamEmployee
published in Product & Usage

Product Ideas - BETA! Coming June 1, 2022

📢 COMMUNITY ANNOUNCEMENT:On June 1, 2022, we will be archiving our Product Ideas group, and beta testing our Product Ideas module! WHY?More and more product ideas and feature requests are being submitted in our Product Ideas group. We want to optimize this process. By replacing the Product Ideas group with the Product Ideas module: 📂 Users will be able to submit product ideas under different Product Areas (Account Management, BIM, Capture, OpenSpace Track, Field Notes, Integrations, Other)   Users will be able to clearly see the number of votes each idea has, so it’s easier to identify the product ideas that are the most popular 🗨️ Just like the current Product Ideas group, Community members will still be able to leave comments on each other’s ideas WHAT CHANGES ARE BEING MADE?By June 1, 2022: ❌ You will no longer have access to the Product Ideas group.  💡 The Product Ideas module will be live (Main Menu) and can be accessed by all Community members who are OpenSpace users.IMPORTAN

2534
Krystal Wu
Community Manager
1 month ago
Jess Lam
Employee
Jess LamEmployee
published in Product & Usage

Everything you need to know about ideation in the OpenSpace CommunityF.A.Q.

 NOTE: Only OpenSpace users have access to the Product Ideas module. If you are an OpenSpace user but you didn’t use your OpenSpace email or login to register for the OpenSpace Community (or you used your OpenSpace email or login but still can’t access the module), please direct message @nikiya or email community@openspace.ai for access. We are committed and excited to partner with our Community to keep developing a better product for the construction industry. You all are the construction experts and we want to learn from you! This Product Ideas module is the best place for you to share your ideas and feature requests, and discuss them with other Community members and the OpenSpace team. We review all ideas to see if there is a demand or if further investigation is needed. We will engage with ideas as needed to better understand your use cases and perspectives and help us decide whether we want to pursue an idea. SUBMITTING IDEAS 🔎 Search first!Before you submit an idea, use the sear

3282
Krystal Wu
Community Manager
1 month ago
Jinoo Jain
Employee
Jinoo JainEmployee
published in Product & Usage

Try our new Closed status for Field Notes!

 We’ve just released a new Closed status for Field Notes that is live for all users! It’s a status for Field Notes to signify that work is officially done and it has a few new functionalities: Hidden by default: When you mark a field note with a closed status, it will be hidden by default. There is an option in the Status filter to "Show closed" field notes if you'd like to see them. Permissions: Only the field note creator, a site admin, or org admin can close a field note Editing: A number of the fields in a field note become disabled for editing in a closed field note - re-open it to edit (anyone can re-open a field note).   For more details you can look at our support article or try out the feature yourself today! 

440
Jinoo Jain
Employee
1 month ago
Krystal Wu
Community Manager
Krystal WuCommunity Manager
published in Product & Usage

New Community Member But Not An OpenSpace User?

 Can you believe it’s December already? We were looking at the profile of you, our members, and see more and more of you joining our OpenSpace Community who are not existing OpenSpace users. As we grow, we want to connect the users and non-users and get you in conversations together so you can learn and build from each other. 📚💡👥 Rather than start from a blank slate, we wanted to share here some resources to get you started:Why OpenSpace - Get an overview of the value OpenSpace provides and book a demo if you are interested!  Product & Usage Discussion Forum - Read through discussions between OpenSpace users or ask your own questions about the product that OpenSpace users can answer.  Advocacy - Learn from OpenSpace power users through use case highlights and user spotlights​​​​​​.   

360
Krystal Wu
Community Manager
1 month ago
Mike Trabold
Employee
Mike TraboldEmployee
published in Product & Usage

Be one of the first to try OpenSpace Track Schedule Analytics!

📢 You heard it here first!OpenSpace Track can now integrate schedule dates, providing not only automated progress tracking but also comparison of project progress against the project schedule.Never lose track of an activity again, and get notified of potential delays in the field before they’re visible on site!  With Track Schedule Analytics, OpenSpace compares observed progress in the field to anticipated progress based on the project schedule, and lets you know whether you’re ahead, on, or behind schedule for each tracked activity. Track also uses observed productivity to forecast completion dates, and automatically generates a required rate of production needed to correct for any potential delays.  We announced Track Schedule Analytics back at this year’s Waypoint, but we’re excited to offer a first access to the live product to our OpenSpace Community 🙌 👉 Have a Track project and want to try Schedule Analytics for yourself?Reach out to your Customer Success Manager, Solutions En

680
Mike Trabold
Employee
1 month ago
Michaela Rhile
Employee
Michaela RhileEmployee
posted in Product & Usage

What questions are you looking to answer when you open the OpenSpace app?

Hello All! For those in the US, I hope you had a great Thanksgiving last week  🦃  My name is Michaela Rhile -- I am on the OpenSpace Product team. Right now, @Amy Zhang and I are thinking a lot about how we can help our customers to more quickly answer questions and find the data that is most important to them in OpenSpace. With that in mind, we are curious to hear from you all.  ❓❓❓What kinds of questions are you typically looking to answer when you open the OpenSpace web or mobile app? What kinds of tasks are you looking to accomplish when you open the OpenSpace web or mobile app? ❓❓❓We are interested in any thoughts or ideas you have on this. You can respond on this thread!Thank you 🙂

7
Michaela Rhile
Employee
1 month ago
Josh Rea
Josh ReaAssociate
posted in Product & Usage

progress tracking walls with double layer drywall.

Really looking forward to the ability to progress track double layer drywall. Ive really enjoyed Open Space thus far, I look forward to watching this product evolve. Looking good so far!

1
Jess Lam
Employee
2 months ago
Kev Lyons
Kev LyonsCertified
posted in Product & Usage

OpenSpace Product Recommendations

Hey Everyone, I’ve used the Insta360 OneX2 camera and Ricoh Theta Z1 Camera on my jobs so if anyone has any questions about these cameras let me know. I have a list of supplemental products in this list below if any is interested in getting these for a good deal.EX: Rechargeable battery pack, USB-C cables, camera pouch. Tablet I use is a Samsung Galaxy S5E.  

0
Kev Lyons
2 months ago
Alex Crownover
Alex CrownoverAssociate
asked in Product & Usage

Clearing Data From 360 Camera

How do you all handle space on the camera’s SD card? I have twice now came into an error when trying to capture that there is not enough space on the card. We are using insta 360 ONE X2 cameras. The fix has been to use the insta360 app to manually delete the oldest videos/captures.Is there a setting that makes this more automated? We have a 64 GB SD card currently and I could see using a bigger one, but it will still be an issue eventually. Thanks in advance for your help!

6
Kev Lyons
2 months ago
Nikiya Crisostomo
Community Manager
Nikiya CrisostomoCommunity Manager
published in Product & Usage

We're Looking for a Field Notes Expert!

⭐ Are you a power user of OpenSpace Field Notes?📝 Did you train your team to use OpenSpace Field Notes?💡 Do you use OpenSpace Field Notes in unique and interesting ways?🤓 Would you consider yourself an OpenSpace Field Notes expert? 🚨 If you answered yes to any of the questions above, then we want you! 🚨 Our OpenSpace Team is looking for Field Notes experts and power users. We want to learn from you and highlight you and your Field Notes use cases.All you have to do is fill out this form with your information, and our OpenSpace Team will get back to you soon! 

823
Andres Rodriguez
Employee
2 months ago
Brian Grosskleg
Brian GrossklegNewcomer
posted in Product & Usage

Vehicle Mounted Operation

For those OpenSpace users interested in capturing larger sites, we have combined our 360 camera with hitch mounted poles.  This allows the operator to stay in the vehicle cab around mobile equipment and with a slow idle, can cover rough terrain and larger areas much more effectively.  This mode of capture can stress the route reconstruction so results may vary but is definitely worth exploring for industrial projects.https://wonderpole.com/camera-pole/ 

3
Brian Grosskleg
2 months ago
G
Gerard O'DonnellCertified
posted in Product & Usage

Discussion of Underutilized OpenSpace Features

I feel like every time I go to an OpenSpace event or virtually attend Waypoint there is a load of features that I either didn’t know about or I knew they were there, but didn’t really find a use case for them.  Is there any interest in the community or on the OpenSpace team to maybe have like a monthly spotlight on a feature that you are finding that should be really powerful, but just isn’t seeing large scale adoption?  I think a lot of people fall in the categories of not knowing about it, not knowing how to use it, or in the case of feature addons, not knowing enough to justify the upgrade.  Let me know if anyone else shares the interest.

3
Olivier Vanlandeghem
2 months ago
A
Andrew NorthshieldNewcomer
asked in Product & Usage

capture quality comparison

I was at Waypoint NYC where we were told the the Insta360 One RS 1” (I agree, horrible naming by them) is now supported. We were shown a slide that had a comparison of the quality of capture using that vs the previous model. We’re in the market for a new camera, and I was wondering if it would be possible to show a comparison of shots using the various cameras. Would be nice to know how all of the supported cameras stack up next to one another.

12
Olivier Vanlandeghem
2 months ago
Karthik Ramalingam
Karthik RamalingamNewcomer
asked in Product & Usage

How large community villa projects are created and maintained inside OpenSpace.

How large community villa projects are created and maintained inside OpenSpace.For eg., Say there is Villa project which has 100 Individual Villa's and altogether its one complete project from the client/consultant to do regular monitor. There are lot of questions.How it will be created inside OpenSpace? Whether it will one single project (Main Community - Villa) with the sub-projects (Villa) created under the main project? How the main villa project will have a link with sub villa projects? How customer can switch from one villa to another villa?  How walk-through will take place? Overall report is available for Main project and Sub projects?

1
Sandi McLaughlin
Employee
3 months ago
Georgie Thomas
Employee
Georgie ThomasEmployee
posted in Product & Usage

OpenSpace Workflows

A few months ago, Clancy & Theys led an OpenSpace webinar centered around optimizing OpenSpace. I highly encourage those of you who would like to create more efficiencies to listen to the recording, but I have posted the takeaways below.  Have a ‘Getting Started’ Guide Provided Equipment Project Creation, Who to Contact and Where to Go Support Additional Resources and Recommendations Capturing:  Walking Paths: How are you planning out the walk? Consistency with Naming Conventions:  Progress and Milestone Walks Date in Name of Capture Viewing Captures:  Sheets View Calendar View  Swift Navigation through Field Notes Use Field Notes to navigate through the project Coordination meeting: Drop a Field Note and tag it BIM Coordination (“Hey, we are installing sleeves…” and notify people as a way to track it Have PMs add Field Notes in a Sub/Internal meeting - A way to log views and jump around the project Room location Sharing Captures:  Shared Folder Turnove

2
Kyle Snyder
3 months ago
Cameron Wahl
Cameron WahlSilver
posted in Product & Usage

Openspace Data

Is anyone currently getting data from Openspace about captures or usage? If so what are you doing with it. If not what data would you want to see, and how would you use it?

7
Kyle Snyder
3 months ago
Sahil Motwani
Sahil MotwaniAssociate
posted in Product & Usage

Best lighting accessory for camera

Team, Any opinions on the best 360 degree lighting accessories when using openspace in dark or low-light areas? We purchased the Halo lights from the Illumagear but had to improvise and add additional headlamps at angles at the blind spots. It added some weight to the hard hat with the camera, headlamps and accessories so felt a lil uncomfortable walking more than an hour (big site). https://shop.illumagear.com/collections/frontpage/products/halo-sl

8
Kyle Snyder
3 months ago
Cameron Wahl
Cameron WahlSilver
posted in Product & Usage

Field Notes Use Cases

I was curious as to how other companies and project teams are using Field Notes. We have a good number of projects using Openspace and they are doing awesome at capturing and using past captures but we are wanting to start getting teams to use Field Notes more. We would love to eventually start using it for punch list. Cant wait to hear the different workflows. Thanks!

5
Kyle Snyder
3 months ago
Josh Heinze
Employee
Josh HeinzeEmployee
posted in Product & Usage

OpenSpace One Pagers

Looking for a quick and easy document to hand to your teams to get them capturing or using OpenSpace? We’ve got you! Please leave a comment below if you would like us to email you copies of these OpenSpace one pagers! Getting Started with OpenSpaceOpenSpace Features 

24
Kyle Snyder
3 months ago
Krystal Wu
Community Manager
Krystal WuCommunity Manager
published in Product & Usage

Get to Know OpenSpace Track

As announced at Waypoint, ClearSight is now called OpenSpace Track. OpenSpace Track is part of the product that uses computer vision and machine learning to recognize, track, and quantify work-in-place. Our trackers provide highly accurate, comprehensive progress tracking data and are practical, easy to use, and help keep builders on (or even ahead of) schedule and within budget. Keep an eye out as we continue to launch new trackers and contact us to learn how we can help your teams improve productivity today. For more information check out our updated webpage that dives deeper into OpenSpace Track! 

270
Krystal Wu
Community Manager
4 months ago

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