Mobile App Error

  • 9 October 2023
  • 1 reply

I created a capture and went to upload it on the Desktop Sync app, but it won’t recognize there are captures that need to be uploaded. On my mobile app, the very top has a ribbon in red that says “Upload Error Check your internet connection,” but I have internet connection. It’s never done anything like this

1 reply

Hi @smooreAC, Thank you for brining this to our attention. We have created a support case for this issue and will reach out directly to help.